Remote Monitoring and Management

What Can Remote Monitoring and Management Do For Your Business?

Our remote monitoring and management (RMM) platform continually monitors the stability and security of
your IT network so you can experience maximum network uptime, increase your efficiency and focus on
your core business functions. Benefits include:

  • Less time spent on IT concerns is more time spent nurturing your customers and growing your
    business.
  • Regular maintenance and support services are performed stealthily without disrupting your
    employees or workflow.
  • Customized reporting provides complete visibility into your network health and IT assets, allowing
    for timely budgeting of IT expenses.
  • Managed services ensure your IT network and assets remain operational for a pre-established
    monthly fee, allowing you to avoid unexpected expenses and reducing your overall IT costs.
  • Our RMM allows mobile access to customers, ensuring 24/7 service and support.
  • We can handle all recurring maintenance tasks so you don’t have to, including Windows updates,
    disk defragmentation and disk cleanups to ensure your devices are properly updated and
    maintained at all times.
  • All system maintenance is performed during off-peak hours to minimize disruptions to your
    network.

 

cell-phoneAdditional Services
Mobile Device Management (MDM)
Management of Apple iOS® and Android™
platform mobile devices, including effortless
enrollment of new and existing devices;
configuration of devices to enforce company
policies and procedures; collection of relevant
hardware and software data; and implementation
of safety policies and restrictions, including
password requirements, number of login attempts
before a device locks, app store accessibility and
auto-wipe actions in case of a misplaced or stolen
device. Whether devices are personally owned or
company provided, MDM lets your employees
enjoy the benefits of remote connectivity while
keeping your company information safe and
secure.

pie-graphCustomized Reports
Customized reports provide insight into your IT
system, including executive summaries, status
reports, configuration and inventory statistics,
keeping you informed of the services you receive
and the status of your IT network.

floatationTechnical Support Services
Your employees will receive fast, secure, remote
technical support. Our built-in help desk ticketing
system and on-demand tunnel vision streamlines
technician response time for quick and efficient
resolution of all employee support issues.

Contact us today for an analysis of your
IT infrastructure and to determine which
services are right for your business.

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