Like all of you, we're monitoring the spread of COVID-19 and are doing our part to help keep our community safe. Our office is still closed to the public, and will be until further notice. Our employees are now back in the office and we're observing best safety practices, including wearing face masks, staying at least 6 feet apart from each other, and thoroughly disinfecting all public surfaces every day.
Seamless has been in business for nearly two decades, and we're not going anywhere now. Our staff continues to support all managed service clients, as we've always done. We're providing limited repair services for those with malfunctioning computers. And we thoroughly disinfect all equipment that comes through our door.
If you're a small business and your IT needs have rapidly changed due to the coronavirus, please reach out. We would love to help your team get connected and stay productive during this difficult time.
Is your office open?
Our office is currently closed to the public. Our staff is working during normal business hours (Mon-Fri 8a-5p). We're also available via phone and email.
I'm a managed service client—is my service going to change?
Not a bit. Managed service clients can expect the same high-value service as always.
Can you help my business use video conference software and other work-from-home options?
Absolutely. Please send us an email or give us a call at 620-343-8500, and we can quickly work on a solution together.
My computer isn't working—can you fix it?
To prevent the spread of germs, we're limiting our computer repair services for those who don't have managed service contracts. Please give us a call at 620-343-8500 to see if we can help you.
Due to COVID-19, are there any areas of increased IT risk that I should look out for?
According to IMA Financial Group, "Cyber attackers are using COVID-19 as a new tactic against their targets, using the urgency and spread of misinformation to their advantage in several ways:
Phishing or Social Engineering: By using the importance of the coronavirus, cyber attackers may attempt to dupe employees into providing network credentials or unknowingly sending company funds.
Ransomware Threats: The novel coronavirus is being used as the subject of attachments and in emails to aid in the delivery of ransomware (and other malware)."
Before opening an email attachment or clicking on a link: Stop, Think, and Ask. Train employees to look for phishing attempts that capitalize on the fear surrounding the coronavirus. And remember: Banks and other legitimate institutions will never ask for any personal information over email or phone.